Privacy Policy

At We Knife Co Shop (weknivesshop.com), we believe that trust is the foundation of every transaction. Just as our tools are crafted for precision, reliability, and excellence, we apply the same principles to how we handle your personal information. This Privacy Policy outlines how we collect, use, protect, and share information when you visit our website or make a purchase. It is designed for our global community of collectors, professionals, and enthusiasts who value clarity and security.

1. Information We Collect

To provide you with a seamless and secure experience—from browsing our collection to the final checkout—we collect information that you provide directly and through automated technologies.

Information You Provide:

• Identity & Contact Details: Name, email address, shipping/billing address, phone number.
• Payment Information: Payment method details (e.g., card type, last four digits) processed through our secure third-party gateways. We do not store full payment card numbers on our servers.
• Account Information: If you create an account, we store your login credentials, order history, saved preferences, and shipping addresses.
• Communications: Records of correspondence with our support team ([email protected]).

Automatically Collected Information:

• Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and interaction with site features.
• Cookies & Tracking Technologies: See Section 6 for details.

2. How We Use Your Information

Your data enables us to deliver the precision and reliability you expect from our brand.

• To process and fulfill your orders for knives, accessories, and related products.
• To communicate about your order status, shipping, and customer service inquiries.
• To improve website functionality, user experience, and product offerings.
• To prevent fraud and enhance transaction security.
• To comply with legal obligations and enforce our terms of service.

3. Data Sharing & Disclosure

We treat your data with the same discretion reserved for a trusted tool. We do not sell your personal information. Sharing occurs only as necessary:

• Service Providers: Trusted partners who assist with payment processing (Visa, Mastercard, JCB, PayPal), shipping, IT services, and customer support—all bound by confidentiality agreements.
• Legal Compliance: If required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, sale, or acquisition of assets, with notice to affected users.

4. Data Storage & Security

We implement robust technical and organizational measures to protect your data, reflecting the precision we apply to our products.

• Encryption: All transactions are protected by advanced encryption (SSL/TLS).
• Secure Processing: Payments are handled via PCI-DSS compliant gateways; we do not store full card details.
• Access Controls: Limited access to personal data on a need-to-know basis.
• International Data: As a global shop, data may be processed and stored in the United States or other jurisdictions with adequate protections.

5. Your Rights & Choices

You have control over your personal information, consistent with applicable laws (such as GDPR for EU residents, CCPA for California residents, etc.).

• Access & Correction: You may review and update your account information.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Opt-Out: Unsubscribe from marketing emails via the link in any email.
• Account Preferences: Choose to check out as a guest or create an account for enhanced features.

To exercise your rights, contact us at [email protected].

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance site functionality, analyze trends, and personalize your experience.

• Essential Cookies: Required for site operation (e.g., shopping cart, checkout).
• Analytics Cookies: Help us understand how visitors interact with our site.
• Preference Cookies: Remember your settings and preferences.

You can manage cookie preferences through your browser settings. Disabling some cookies may affect site functionality.

7. International Users

We serve customers worldwide (with limited restrictions in parts of Asia and remote regions). By using our site, you acknowledge that your data may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for such transfers.

8. Children’s Privacy

Our products are intended for responsible adults. We do not knowingly collect personal information from individuals under the age of 18. If we become aware of such collection, we will take steps to delete it.

9. Changes to This Policy

We may update this policy to reflect changes in practices or regulations. The updated version will be posted here with a revised “Last Updated” date. We encourage periodic review.

Precision in craft, integrity in practice. Thank you for trusting We Knife Co Shop.